If you lose the password associated with the owner account and the steps above do not work to reset the password, the only way to resolve this is to delete all the authentication data. A confirmation dialog box will be displayed, asking “Are you sure you want to delete ”?.At the bottom of the dialog box, click “Delete User”.To delete a user, as an administrator via the web interface A confirmation box will be displayed with the text “Password was changed successfully”.Confirm the new password by entering it again, and then click “OK” again.Enter the new password, and then click “OK”.If you do not see the “Change Password” button, try using another interface, such as the mobile version.At the bottom of the dialog box, click “Change Password”.Click on the user, this should bring up a dialog box.Scroll down to “Users”, and click in to that section.
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